Flowbird’s experience and expertise to help manage the diversity of the cities and their many uses.
Managing user rights is at the very heart of the Flowbird experience.
The smart city involves putting right management policies in place that are adapted to the different uses of the city and of their services. Those rights may be inherent to a person (PMR) or to a status (resident, owner of own vehicle, etc.) or may even be acquired (subscriptions, occasional users).
These charges allow users to access the city’s services under the desired conditions, which can be free-of-charge, at a public rate or at a specific rate.
NOWADAYS, IN THESE TIMES OF DIGITALISATION, USERS ARE CARRYING MORE AND MORE RIGHTS.
Creating a link between rights and means of payment
An approach focusing on individuals by providing a link between all the rights and the means of payment should be applied in order to offer the users the best service experience and ensure coherence between the different service policies. Whether or not this approach is nominative, it must be about managing portfolios with rights and means of payments. This is the approach that is at the heart of the Flowbird systems.
THIS APPROACH MEANS THAT AN INDIVIDUAL SPENDS THE DAY DELIVERING IN A CITY, LIVES IN ANOTHER AND IS A TOURIST DURING THEIR HOLIDAYS.
Being able to manage all the means of payment
In the same way as when managing the rights, the many different means of payment available to the users must be taken into account. Flowbird offers an ever-increasing number of payment methods available on its solutions: – physical means of payment such as legal tender (coins, notes), chips/tokens or cheques
– electronic means of payment such as credit/debit cards, parking smart card solutions, direct debit solutions or professional invoicing All these means of payment are linked to a type of use: – direct debit for a recurring subscription
– a credit/debit card or coins for occasional use
– top-up account for frequent use…
FLOWBIRD IS SKILLED AT MANAGING THE DIFFERENT MEANS OF PAYMENTS AVAILABLE ACCORDING TO THE USE.
Knowing how to cope with security requirements
Managing rights and managing payments are two closely related worlds. Both manage sensitive data requiring a high level of security and reliability when authenticating and authorising transactions.
In these two areas, the security requirements – regardless of whether they regulations, norms or common sense – are constantly developing and need regular investments.
GIVEN THESE REQUIREMENTS, FLOWBIRD DESIGNS ITS SOLUTIONS AS MODULES TO ALLOW OUR CUSTOMERS TO ADAPT TO THEIR REGULAR DEVELOPMENTS WITH AS FEWER CONSTRAINTS AS POSSIBLE.